Return Policy

Buy with Confidence

We stand behind our products. If for whatever reason you are not completely satisfied, please contact us and we will be happy to assist you. We offer an exchange or refund less shipping* within 30 days from your date of receiving.

To be eligible for a return, we simply request that you return the item(s) in its original packaging along with your order number and RMA number (if provided).

Damaged or Defective Products

If you received a damaged or defective product, please email us at support@uniquelulu.com within 30 days of receiving your order, and attach a photo of the product.

UNIQUELULU reserves the right to issue returns or exchanges as deemed necessary, and may be handled on a case by case basis.

Refused or Returned Packages

In the case of refused or returned packages, you'll receive a full refund less shipping*.

*UNIQUELULU reserves the right to evaluate the refund shipping fee as different weight and big size product will cost different on shipping, please contact us for detail before returning. For refused and non defective returned, shipping will be deducted from the refund on all orders.